UK - Scottish SMEs lag the UK in spending on ICTs, which had an effect on their ability to communicate with present and future customers

Edas reports that small businesses in Scotland lagging the UK as a whole in new technology investment.

The Federation of Small Businesses (FSB) found the average Scottish SME had spent £2,650 on new technologies in the past year, compared with a UK average of £3,500:

About half of the Scottish respondents said they would invest more in new technology if their area had better local digital infrastructure.

Six in ten of UK SMEs said that investment had had a positive effect on their communication with existing customers, while half of the firms believed technology had helped in targeting new customers.