UK - Civil Service should be !digital by default" and exclusively online where possible

Public Service reports Cabinet Office minister Francis Maude announcing that many public services would be delivered solely on-line as the civil service overcomes the lag it has in digital offerings, as part of the Civil Service Reform Plan.

Maude said:

"We need to embrace new ways of delivering services. We need to be digital by default. Digital by default will become a reality, not just a buzz phrase.

Services that could be delivered online "should be delivered only online".

See the Civil Service Reform Plan.