John Cridland wrote:
As technology continues to improve, it is vital that we go further on broadband speed and coverage, providing faster and more reliable web access to companies that rely on it as their gateway to new marketsHowever, on the quality of infrastructure:
Companies are positive about the current state of digital networks: four in five (82%) report that they have improved over the last five years and a similar proportion (79%) believe that they will continue to improve over the next five years
But more businesses believe that mobile broadband networks in the UK are below average than above it for both speed and breadth of coverage.
The quality of broadband infrastructure is particularly important for the smallest firms who rely on internet communications to reach their customers and suppliers in the absence of extensive operational networks and multiple business premises. Over half (53%) of respondents from companies employing fewer than 50 people state that it has a very significant impact on their investment decisions, compared with 30% of those from companies employing over 5,000 people.